Effective Date: 1 June 2022
Do we sell your personal information? No
Do we share or sell aggregate information? Yes
Do we share your data with third party API partners? Yes, with your consent
Do we use sensitive categories of data, like health information? No
Do we use your contact list if you allow us access? Yes
Do we delete your data when you request account deletion? Yes
Do we retain your data for as long as we need it unless you request deletion? Yes
Can others see your activity and content? No
Can others see your location-based activity? No
Do we track your device location to provide TöltSense to you? Yes
Do we track your device location while you are not using the app? No
Do we track your browsing activities on other sites? No
Do we listen to you using your device microphone? No
Do we send you marketing communications with opt out? Yes
Do we send you push notifications with opt out? Yes
TöltSense is headquartered in the United Kingdom and our Services are provided to you by TöltSense Ltd. If you are a resident of the European Economic Area (“EEA”), TöltSense Ltd. is the controller of your personal data for the purposes of EEA data protection law.
Information TöltSense Collects
TöltSense collects information about you, including information that directly or indirectly identifies you, if you choose to share it with TöltSense. We receive information in a few different ways, including when you track, complete or upload activities using the Services. TöltSense also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with TöltSense. For example:
Account, Profile, Activity, and Use Information
We collect basic account information such as your name, email address, date of birth, gender, weight, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date, time and geo-location information as well as your speed and pace and perceived exertion), or otherwise use the Services.
We use your contact information so we can respond to your support requests and comments.
We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using TöltSense, but in order to provide TöltSense’s core Services, it is necessary for us to track your device location while you use TöltSense. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings, although be advised the quality of service will be degraded.
When you make a payment on TöltSense, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
TöltSense allows you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account provider and is provided to TöltSense under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your Third-Party Account.
Technical Information and Log Files
We collect information from your mobile device, which provides us with technical information when you access or use the Services. This technical information includes device and network information, log files and analytics information.
We may collect information from you through third parties, such as when we collect your feedback through surveys.
How TöltSense Uses Information
TöltSense uses the information we collect and receive as described below.
To provide the Services
We use the information we collect and receive to provide the Services, including providing you with the ability to:
Record your activities and analyze your performance. For example, to compare your past efforts, and analyze your training.
To improve our Services
We also use the information we collect to analyze, develop and improve the Services. To do this, TöltSense may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.
To communicate with you
We use the information we collect to provide support in response to your requests and comments.
We may also use the information we collect to market and promote the Services, activities and events on TöltSense, and other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.
To process your subscription
We use the information we collect to process your subscription.
We do not sell your personal information. TöltSense may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes and performance. TöltSense may use, sell, license, and share this aggregated information with third parties for research, business or other purposes.
How Information is Shared
In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
We may share your information with third parties who provide services to TöltSense such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote TöltSense or display information that may be relevant to your interests on the Services or other websites or services.
Affiliates and Acquirors of our Business or Assets
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, summons, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of TöltSense or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. TöltSense engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm TöltSense’s identity before any personal information is sent. In addition, TöltSense’s secure servers protect this information using advanced firewall technology.
Retention of Information
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to TöltSense, such as statistics of the use of the Services. For example, we may retain depersonalized geolocation information to continue to improve the Services. This information will be de-associated with your name and other identifiers.